Virtual Help Desk

If you have been directed to this page by a support agent, please enter the session ID you have been given below.

Session ID:
 

Quicklinks for NYS-MEP Staff:

 Web App - Database to log services provided to students.

 easyCBM log in - This site is specific to NYS-MEP staff as compared to the general easyCBM homepage.

 Citrix ShareFile log in - Secure content collaboration and file sharing.

 MSIX - Migrant Student Information Exchange


Statewide Professional Development (PD) Support at Your Fingertips

 METS Menu for Statewide PD – Browse the flyer to view topics and presenters who will meet with METS staff. Topics range from MEP program support to general technology support.

 On-Demand – PD at a time and place that suits individual learners and/or a group. Module materials include a facilitator guide, video link (if applicable), workshop handouts, and additional resources. Detailed facilitator guides contain instructions for managing the videos and engaging activity suggestions for group settings.

 Live PD – Read about live PD workshop offerings specific to serving the migrant population and register online.

 Archive – Access resources and recordings from workshops gone by.

 Kicking the Year Off With a Great Start - A resource for NYS-MEP Directors to assist with local PD planning.


Submit a new ticket to the NYS-MEP virtual help desk

Please use the online web form below.

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